FAQs

What is your returns policy?

Please head over to our Refunds & Returns policy page under the FAQs & Policies menu.

What are the shipping options?

Shipping is a flat rate of £3.50 (INTL) and £2 (UK) - Free Shipping is available orders over £40 (UK) and £50 (INTL). 

When will I receive my order?

 We have an order processing time of 2-5 days, you will be notified when your product is shipped. After this notification orders can take 1-3 days (UK) or 2-11 days (INTL).

Due to unforeseen delays please allow up to 4 weeks shipping to the US, this is out of our control and lies with the courier service, however, should you require assistance, please get in contact and we will assist you the best we can.

What if my order never arrives/is damaged?

Please get in contact with us should either of these issue arise and we will aim to rectify it with a refund/replacement in line with our policies.

Where are you located?

KeirMcDoodle is located in England, UK.

Question not answered? Get in contact!

If your question is not answered in the FAQs, please use any of these options to contact us:

Chat (shown as a small chat bubble on screen)

Email: keirmcdoodle@outlook.com

Fill in a form: Located on our contact page